Since 2022, Muscovites have begun to actively file lawsuits against Russian representative offices of European automakers.
The number of consumer rights protection claims has exceeded 100.
Most of the complaints concern BMW, Mercedes-Benz, Audi and Volkswagen vehicles, Izvestia reports, citing data from the Moscow City Court.
Car owners face major problems with maintenance, engine and electronic failures.
In addition, Moscow car owners report difficulties with multimedia systems due to the lack of connection to the necessary servers due to sanctions.
Some Muscovites have switched to Chinese models, but even here, not everything is smooth with the work of services.
There are many unresolved issues related to spare parts and car repairs.
Car owners feel at a loss due to the complexities of the service process.
Author: Elena Gutyro
